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COVID-19. Information for Visa applicants

In light of the recent measures adopted by the Italian authorities to tackle the Covid-19 virus, Visa applicants wishing to travel to Italy BEFORE APRIL 3rd are recommended to comply to the following instructions:

1) Applications not yet submitted:  Applicants are invited to reschedule the trip and to submit a new travel itinerary with the new scheduled dates.

2) Submitted applictions  Applicants are invited to reschedule the trip during the current semester (by June 30th 2020). Applicants must submit a new travel itinerary with the new scheduled dates. Applicants who intend instead to cancel the trip will be able to withdraw their application. In the latter case, however, visa fees are not refundable.

3) Applicants holding an issued valid Visa  Visa holders wishing to postpone their trip to Italy by June 30th 2020 may request the issuance of a new visa without consular fees and without the outsourcing agency commission fees. In these specific cases, it will not be necessary to re-submit all supporting documents as the application had already been evaluated and processed in the context of the previous request. Applicants must however prove with appropriate documentation that they have not received any reimbursement from the tour operators and travel agencies for the postponed trip. In case Visa holders wish instead to cancel their trip to Italy, visa fees are not refundable.

Applicants wishing to travel to Italy AFTER April 3rd may apply according to the current ordinary provisions.

For any information or clarification please contact Capago South Africa (contacts available at www.capago.eu).

We are aware of the impact of the abovementioned restrictive measures and we deeply apologize for any inconvenience. Nevertheless, the measures are inspired by the principle of maximum prevention and based upon scientific assessments, and they are deemed necessary to protect public health.