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General Data Protection Regulation - Visas



General Data Protection Regulation - Visas

Information on the protection of individuals with reference to the processing of personal data for the issuance of an entry visa in Italy and in the Schengen area
(General Data Protection Regulation (EU) 2016/679, art. 13)
The processing of personal data required for the purpose of issuing an entry visa in Italy and in the Schengen area will conform to the principles of lawfulness, correctness and transparency in order to protect the fundamental rights and freedoms of individuals.

To this end, the following information is provided:

1. The Data Controller is the Ministry of Foreign Affairs and International Cooperation (MAECI) of the Italian Republic which, in this specific case, operates via the Consulate of Italy in Cape Town, 2 Grey's Pass, Gardens - Cape Town 8001, tel. 021 487 3900, email:, certified email PEC:, as well as CAPAGO, Ground Floor, Old Warehouse Building, Black River Park South, 2 Fir Street, Observatory - Cape Town 7925, email:, tel: 087 231 0313/14, website:

2. For inquiries or complaints, interested parties may contact the MAECI data protection officer / DPO [responsabile protezione dati / RPD] (mailing address: Ministero degli Affari Esteri e della Cooperazione internazionale, Piazzale della Farnesina 1, 00135 ROMA, telephone: 0039 06 36911 (switchboard), email:, certified email [pec]:

3. The personal data requested is needed to assess the entry Application Visa for  Italy, or the Schengen Area, for a non-EU Member State citizen subject to visa obligation.

4. Provision of this data is mandatory for the assessment of the visa application and any refusal to provide the requested data renders it inadmissible.

5. Data processing, performed by specially appointed personnel, will be carried out in manual and automated modes. Specifically, data will be inputted into the Visa Information System (VIS), a database established by European Parliament EC Regulation no. 767/2008 and July 9,  2008 Council Regulation.

6. In application of European legislation on the "Schengen" area (in particular, of EC Regulation No. 810/2009 of July 13, 2009, which establishes a Community Code on Visas), data will be communicated to competent Italian security authorities as well as to competent authorities of the European Union and of other member States.

7. In compliance with the rules set out in the VIS founding regulation, data shall be retained for a maximum period of five years.

8. Interested parties may request access to their personal data and the correction of the same. Within the limits established by current legislation and without prejudice to any consequences on the outcome of the visa application, they may also request the cancellation of such data, as well as limitation of – or opposition to - data processing. In these cases, interested parties must submit a specific request to the Consulate of Italy in Cape Town, 2 Grey's Pass, Gardens - Cape Town 8001, tel. 021 487 3900, email:, certified email PEC:, and notify MAECI DPO of the same.

9. If you believe your rights have been violated, you may file a complaint with the MAECI DPO. Alternatively, you may contact the Italian Data Surpervisory Autorhitiy [Garante per la Protezione dei Dati personali] (mailing address: Piazza di Monte Citorio 121, 00186 ROMA, telephone: 0039 06 696771 (switchboard), email:, certified email: